Overview Vivantio is a Customer Relationship Management software primarily focused on Ticketing, Client management, Customer service, email tracking, assigning the task and much more. Vivantio helps in optimising the management system of business like departments or customer service and hence reduce the working hours. Easy access to customer purchase logs, payments or previous issues and […]

Overview Cayzu is a cloud-based helpdesk solution. With cayzu you can send automate and prioritise customer emails, you can apply custom rules to send follow-up emails or to respond to the tickets. It has built-in SLA rules that notify you about priority emails. Cayzu can handle multiple multiple channel or products with an end-user portal. […]

Overview HappyFox is a helpdesk and customer support solution. It provides omnichannel support for customers. Handle all requests coming from social media, email, chat and API in one ticketing system. You can easily categories support requests, this saves a lot of your time. With HappyFox you can respond to multiple tickets at once using automation. […]

Overview Manage Engine is a customer service software helps to resolve the issue efficiently with the available resources. The platform gives a clear picture of the situation and real-time monitoring of IT issues. From rising a ticket by the customer to sending a final message, the tool makes sure everything. Trusted by top firms like […]

Overview Jitbit helpdesk is a ticketing platform, It has automation rules which saves a lot of time while responding to queries. It is one of the best helpdesk solutions with email integration, web integration, 24 different language support. It comes with bundled iOS and android mobile ticketing apps.   Free trial – Free trial version […]

Overview Kayako is a help desk software with tools including live text software, shared inbox and provides exceptional customer service. Well organised dashboard help customer support team to manage and respond to conversations or requests easier. You can find everything in one place.   Free trial – Offers 14 days free trial – No credit […]

Overview Helpdesk is all about helping your customers in all the ways possible. If your inbox flooded with a message get one of these to sort out the issues with buyers. HelpDesk ticketing system works efficiently with the help of the tag system. By simply using tag assign customer problems to respective departments. Issues may […]

Overview Bitrix24 is Customer Relationship Management software allows you to bridge the gap between customers, potential clients and future. Bitrix manages files, tasks, contacts and much more. Assign a task or offer a trial to your customer and share a file immediately. All the data and communication is saved in the cloud, and not to […]

Overview Opsgenie is a Modern Incident Management cloud-based software. The application helps to report and manage effectively. Track all activity and assign the task to the right team. Automated alerts if action is not taken. Opsgenie can track all the incident, analyse later for a better solution. On-call support can be well balanced with the […]