Overview
Jitbit helpdesk is a ticketing platform, It has automation rules which saves a lot of time while responding to queries. It is one of the best helpdesk solutions with email integration, web integration, 24 different language support. It comes with bundled iOS and android mobile ticketing apps.
Free trial
– Free trial version has no expiration
– You can try the hosted version for 21 days
– No credit card required
Pricing
JiBit offers hosted and on-premise helpdesk ticketing system
Saas HelpDesk Ticketing System
Freelancer: $29/month (billed monthly) / $24.92/month (billed annually)
This plan has 1 agent included with 1GB storage space.
Startup: $69/month (billed monthly) / $58.25/month (billed annually)
Up to 4 agents included with 5GB storage space, iOS and Android apps.
Company: $129/month (billed monthly) / $108.25/month (billed annually)
Up to 7 agents included with 10GB storage space, iOS and Android apps, own domain, downloadable backups.
Enterprise: $249/month (billed monthly) / $208.25/month (billed annually)
Up to 9 agents and $29 per extra agent with unlimited storage space, iOS & Android apps, own domain, Downloadable backups, CDN, Hide “powered by Jitbit”, Expedited support, HIPAA compliance, BAA
On-Premise HelpDesk Ticketing System
Small: $1699- Up to 10 agents, free upgrades within 1 year, perpetual license
Company: $3499- Up to 20 agents, free upgrades within 1 year, perpetual license, iOS & Android apps, API, SAML
Enterprise: $4999- Unlimited agents, free upgrades within 1 year, perpetual license, iOS & Android apps, API, SAML, source code, GIT-Access to Latest Code Updates and support.
Click the link for more info: Jitbit HelpDesk Pricing
Customisation
– Style your portal with full CSS customisation
– Add your company logo and choose the colour and style of elements in your helpdesk in all plans
Native Integrations
Zapier
Slack
Hipchat
Jira
Github and Bitbucket
Visual Studio Online
Dropbox
Google Drive
Asana
Trello
Harvest
Highrise
Stripe
Survey Monkey
Click the link for more info: Jitbit HelpDesk Integrations
