Kayako is a help desk software with tools including live text software, shared inbox and provides exceptional customer service. Well organised dashboard help customer support team to manage and respond to conversations or requests easier. You can find everything in one place.
– Offers 14 days free trial
– No credit card required
– Access to Inbox plan
Inbox: $15 per agent/month- Best suited for smaller teams.
Features include A shared email, chat, social inbox, Live chat and email, Basic Help Center, Mobile SDK, 600+ integrations with Zapier, Email, chat and social, Basic Help Center, Assignment rules, Insights, Collision prevention, Reply-only macros.
Growth: $30 per agent/month- Best suited for growing teams.
Features include everything from inbox plan with Powerful automation rules, Custom views, fields, and forms, Custom reporting, Multi-brand, multi-language, Advanced Help Center customization, Organization profiles.
Scale: $60 per agent/month- Best suited for larger teams and businesses.
Features include everything from Growth plan with Advanced workflow customization, Internal Help Center, Shared organizations, Custom security policies, Custom roles and permissions, Salesforce integration.
Click the link for more info: Kayako Pricing
– Style your portal with full CSS customisation
– Add your company logo and choose the colour and style of elements in your helpdesk in all plans
– Choose from a library of plug-and-play themes
Click the link for more info: Kayako Integrations