Overview
UseResponse is a customer feedback management software which makes easy to collect reviews of products or services from customers or clients. Customers can send ideas, suggestions from users without creating an account. The platform enables help desk which can be useful to solve the issues for customers. The UseResponse uses AI to detect the available agent and assign the task accordingly. This ensures save in time and increases productivity. Create a widget which can be embedded into your website and hence customers can contact instantly.
Build a manual for your product or services and manage with the help of UseResponse. Integrate with smartphones, build FAQ and help articles so that you can get less request. Further, articles can be reviewed, with the help of feedback improve the content. With the help of smart search, anonymous voting and AI, help canter can be updated much better which increases the brand reputation.
Free trial
14 days free trial.
Includes all features.
No credit card required
Pricing
Feedback
Basic Cloud – $49 / month – $$490 / year
2 support agents
$19/month for extra agent
Enterprise Cloud – $149 / month – $1490 / year
2 support agents
$39/month for extra agent
Helpdesk + Chat
Basic Cloud – $49 / month – $$490 / year
2 support agents
$19/month for extra agent
Enterprise Cloud – $149 / month – $1490 / year
2 support agents
$39/month for extra agent
Knowledge Base
Basic Cloud – $39 / month – $$390 / year
2 support agents
$19/month for extra agent
Enterprise Cloud – $139 / month – $1390 / year
2 support agents
$39/month for extra agent
Complete Suite (Feedback + Helpdesk & Live Chat + Knowledge Base)
Basic Cloud – $69 / month – $$690 / year
2 support agents
$29/month for extra agent
Enterprise Cloud – $199 / month – $1990 / year
2 support agents
$49/month for extra agent
Complete Suite (Feedback + Helpdesk & Live Chat + Knowledge Base + 5 support agents)
$7200 / year
Click the link for more info: UseResponse Pricing
Customisation
Add custom CSS and JS
Customize interface
Native Integrations
Jira
Confluence
Slack
Salesforce
Hubspot
Zapier
Wordpress
Click the link for more info: UseResponse Integrations
