Customer Sure is a feedback software which helps understand customer experience through the process of business. The software helps businesses improve customer experience by understanding the issues with the help of data visualisation, assisting support team to respond immediately and also eliminates the root of the problem at once.
Customer Sure monitors the feedback 24×7 and show data in real-time. If something needs immediate attention, admin or top management start the critical action plan. This proactive measure helps in creating brand and customer retention. Quick customer surveys which are easy to use can be sent to subscribers and get a quick overview of the solution. Use Customer Effort Score to measure how easy survey to do it. It is very important to send survey across multiple channels, customers can answer from there cell phones as well. So that the data collected for analyse is huge and organic. Customer Sure makes sure that the survey’s design is simple, faster, and also in the right language which buyers can understand.
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Department – $499 / month
Company-Wide – $1499 / month
Enterprise – from $3499 / month
Self-Service plan for smaller businesses, at £199/month
Click the link for more info: CustomerSure Pricing
Customisation of survey and design.
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