Overview
HappyFox is a helpdesk and customer support solution. It provides omnichannel support for customers. Handle all requests coming from social media, email, chat and API in one ticketing system. You can easily categories support requests, this saves a lot of your time. With HappyFox you can respond to multiple tickets at once using automation. It also gives metrics, so you can measure those metrics to improve or to draw reports to improve your customer support performance.
Free trial
There is no free trial, Instead, they provide a demo.
Pricing
Mighty $29/per agent/month(billed monthly)
Fantastic $49/per agent/month(billed monthly)
Enterprise $69/per agent/month(billed monthly)
Enterprise Plus $89/per agent/month(billed monthly)
All plans come with SSL security, unlimited tickets, smart business rules, knowledgebase,
multilingual support, rich text formatting in tickets and iOS & Android apps. All plans require a minimum of 3 help desk agent.
Click the link for more info: Happyfox Pricing
Customisation
Custom notifications
Multi-Lingual help desk
Prioritize tickets
Change the look and feel of the helpdesk according to your branding using HTML and CSS codes
Can add custom fields
Native Integrations
Slack
Trello
Salesforce
Azure
Shopify
Facebook
Twitter
Shopify
Many, many and more
Click the link for more info: Happyfox Integrations