Wootric is a Customer Feedback management software, which evaluates Voice of Customer (VoC) to help get deep insights into your business. At first, the software gathers data from customer experience from placing an order to delivery. Later, use machine learning techniques, micro surveys, survey via Email, In-app, Mobile, SMS and Intercom Messenger to get Real-time analytics into data so that future feedback will get better and better. By doing so, a company or seller can understand what matters most to the customer. Understand why the score is less in a particular process. Also one can understand the deep analytics like sentiment analytics and much more so that we can understand the results way better.
Wootric simplifies the data collection process vis email, SMS, In-app micro surveys, and different multi-channel. By doing so in Wootric one can put all the data in a place with all team has access. Machine learning behind Wootric understands the sentiment behind every comment by a customer and tags it in a simple manner. Understand Why and Where the problem is.
Free plan for Unlimited time is available, however, that is very limited.
Pro Plan is available for 30 days free trial.
$89 / month
$224 / month
Contact for pricing
Click the link for more info: Wootric Pricing
Survey customization and deployment.
Click the link for more info: Wootric Integration