Overview
GetFeedback by survey monkey is an online survey solution and customer experience solution. You can create eye-catching mobile-friendly surveys using the drag-and-drop option. Send across these surveys over SMS, email, Social Media and also in your website with the omnichannel distribution. Customise your own dashboards to analyse these surveys. Not just surveys you can also turn your negative experience customers into something positive by responding them personally. GetFeedback allows easy integration with salesforce to have a clear understanding of your customer behaviour.
Free trial
Offers 14-days of a free trial
Access to all features with salesforce integration and 20 survey responses.
No contracts and no credit card is required.
Pricing
Professional: $50/month
Best suited for individuals and small business owner.
Features include 1000 responses per month, available for a single user, survey builder, Basic survey reporting, Email support.
Advanced: $150/month
Includes everything from professional additionally able to add users, 1500 responses per month, team collaboration, website forms.
Corporate: Custom quote
Includes everything from advanced additionally Custom response volume, Custom response notifications, Advanced analytics, Real-time dashboards, Multi-language surveys, Text analytics, API Access, Dedicated Customer Success, Training and Onboarding, Priority email and phone support
Salesforce: Custom quote
Personalize surveys with customer data, Send surveys through Salesforce, Pardot, or your ESP of choice, Distribute surveys across Salesforce Chat, SMS, and Communities, Map response data back to any Salesforce record, Analyze customer feedback with Salesforce Analytics, Create Salesforce-ready forms to enrich customer data.
Click the link for more info: GetFeedback Pricing
Customisation
You can personalise surveys using Merge fields.
Native Integrations
Campaign Monitor
Salesforce Sales Cloud
Salesforce App Cloud
