Overview
Client Heartbeat is cloud-based feedback management which measures customer satisfaction and understands the soft point of the business. Create a customised survey or just choose the questions from templates and collect the data necessary for your business. Identify the unhappy customers, send them an immediate help to solve the issue and make sure that doesn’t repeat. Create a testimonial widget which highlights the positive side and share across the social media. Analyse the data that can be used to make a better and efficient decision of the business.
The first step in Client Heartbeat is to create a survey with the help of available question bank which is used by a similar industry. Send the survey to clients or customers and collect data which are comparable to previous surveys, other companies and view the results in the dashboard. Make a report out of data and send it across team. Take the right decision which will resolve the issue and improve the business. Set the benchmark and compare the results with other companies.
Free trial
21 days Free Trial is available.
Pricing
Basic – $39 / month (billed monthly) – $29 / month (billed annually)
1 User
Gold – $79 / month (billed monthly) – $59 / month (billed annually)
5 User
Platinum – $119 / month (billed monthly) – $89 / month (billed annually)
10 User
Enterprise – $599 / month (billed monthly) – $449 / month (billed annually)
50+ User
Click the link for more info: Client Heartbeat Pricing
Customisation
Customise content
Customise email
Native Integrations
ConnectWise
CRM products
Click the link for more info: Client Heartbeat Integrations
