Overview
Vivantio is a Customer Relationship Management software primarily focused on Ticketing, Client management, Customer service, email tracking, assigning the task and much more. Vivantio helps in optimising the management system of business like departments or customer service and hence reduce the working hours. Easy access to customer purchase logs, payments or previous issues and assist accordingly. Create a workflow of the task and approvals.
Vivantio offers excellent reporting with real-time analytics, charts & graphs, and KPI measurement. Analyse the important task which helps in improving the business life-cycle.
Free trial
Demo is available on request
Pricing
Currently, Vivantio offers two plans: Pro and ITSM. However, pricing is on a quote basis.
Vivantio Pro starts around $48 per user per month
Click the link for more info: Vivantio Pricing
Customisation
Vivantio offers a high degree of customisation, contact support for more details.
Native Integrations
Full API
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Custom web hooks