Overview
Feedback Genius is an automated customer relationship management solution for Amazon sellers. The software helps to get in touch with your customers automatically and save a lot of time. Feedback Genius help in getting the product review by customers and feedback, so that many sellers reviews & feedback gone high because of Feedback Genius. The tool also helps to build an online email campaign to boost sales. From orders to refund, all the messaging needs are taken care of here.
When a buyer leaves comments or feedback, Feedback Genius sends a notification to sellers. Also, an email campaign to all scribers can be sent about your new product in the Amazon store. The analytics of the software helps to review the campaign clicks and sales conversions. There is a feature called A/B testing, where you send two different types of emails to two groups and you can see which works best.
Free trial
30 Days Free Trial initially to check the user needs. Feedback Genius essential plan comes with 100 emails that can be used for free indefinitely.
Features included in the free plan:
– 100 messages to send on a monthly basis
– Delivery based messages (1 day after delivery, immediately after delivery, etc.) for FBA orders
– Messages can be sent for confirmation or shipped events for both FBA and FBM orders
– Feedback tracking (Seller Feedback)
– Messages can be sent for 1 marketplace
Features not included in the free plan:
– Product review tracking
– Delivery based messages for FBM orders
– “Skip if buyer left feedback” filter option
– “After positive feedback” message event
– Negative feedback and review notifications
– Email attachments
– A/B testing
– Additional marketplaces
Pricing
Essentials
100 Emails
1 Marketplace
$ 0/ month
Startup
1,000 Emails
$10 for each additional marketplace
$ 20/ month
Growth
3,000 Emails
$10 for each additional marketplace
$ 40/ month
Premium
10,000 Emails
$10 for each additional marketplace
$ 80/ month
High Volume
60,000 Emails
$10 for each additional marketplace
$ 250/ month
Click the link for more info: Feedback Genius Pricing
Customisation
– Customisation of templets for email campagins available.
Native Integrations
N/A
