Overview

eDesk is a help desk solution designed to tackle the demands of e-Commerce. eDesk helps e-commerce business to centralize and manage all their support operations, information tools and other capabilities. eDesk has a centralized inbox wherein all relevant information such as shipping, social channels and order information can be stored. It suits for all kind of sellers, a single e-Commerce site or a business that sells via multiple channels, eDesk connects business owners with customers rapidly and seamlessly and vice versa. This accelerates the entire customer support process thus eliminating the need to login to every marketplace and respond/resolve queries individually from there. With eDesk business owners can respond to its customers faster with its amazing features such as centralized dashboards, Artificial Intelligence, templates and snippets, Auto-responder tool, Order details and Auto-translation.

 

Free trial

– Available for a period of 30 days
– No credit card required
– Access to all features in eDesk unlimited plus
– You will receive an email towards the end of the trial simply asking if you want to choose and pay for a plan or let your account expire

Pricing

A single price plan that’s right for all your team
Pay monthly or yearly, and cancel at any time.
3 User Starter pack €199/month or €79 per user, per month, billed annually.
Click the link for more info: eDesk Pricing

Customisation

N/A

 

Native Integrations

Amazon, eBay, Allegro, Wallmart, Cdiscount, Fnac, Bonanza, Mirakl, Price Minister, Shopware
Magento, Shopify, Woocommerce, Preta Shop, Bigcommerce
Brightpearl, Channel advisor, Linnworks, Skubana
Facebook, Twitter
Click the link for more info: eDesk Inegrations


60%
Pricing

90%
Easy of Use

75%
Setup Time

90%
Support